General
Model Number
Recliner_01_Grey_R45_Phoenix
Number of Reclining Positions
3
Delivery Condition
DIY(Do-It-Yourself)
Care Instructions
Avoid outdoor use and exposure to water or prolonged moisture. Avoid exposure to direct heat or sunlight as this can cause the sofa colour to fade. Vacuum your sofas periodically with a soft bristled brush attachment or lightly brush them to keep general dirt and dust off the sofa and prevent any embedding between the fibres. Try to avoid food and drink spillage of any kind. If spills occur, do not leave unattended.In case of a stain, a water-free fabric cleaner can be used. However, avoid applying the cleaner directly on the stain as this can cause damage to the fabric and fade colour. Pour the cleaner onto a clean cloth and test its effect on a hidden area of the sofa before cleaning the stain with the cloth Getting your sofa professionally cleaned once every 6-8 months will not only take care of the nooks and corners that you can't reach, it will also make it more durable.
Warranty
Warranty Summary
3 Year manufacturer Warranty on the Product
Service Type
To claim warranty against manufacturing defects, please drop an email to us at support@myseventhheaven.in and attach the pictures of the damage
Covered in Warranty
The Sofa Warranty Policy covers manufacturing/workmanship and material defects under normal household conditions which includes 3 years for frame, padding & 1 year for & mechanism, fabric, cushion, foam, and sagging issues.
Not Covered in Warranty
The warranty does not cover damages due to misuse, abuse, accidents, improper assembly, installation, or improper cleaning. No warranty covers upholstery, cushion covers, or seasonal variations in solid wood furniture. The product will only be replaced if it has a non-repairable manufacturing defect, and the warranty is non-transferable. A valid invoice is required to claim under this policy. Alterations or modifications after purchase are not recommended and will void the warranty. No warranty covers sofa leg damages occurring after 10 days of installation.
Disclaimer
- The color of the product may vary slightly compared to the picture displayed on your screen. This is due to lighting, pixel quality and color settings- Please check the products dimensions to ensure the product will fit in the desired location. Also, check if the product will fit through the entrances and doors of the premises- Please expect an unevenness of up to 5 mm in the product due to differences in surfaces and floor levels- Flipkart, or the Seller delivering the product, will not take up any type of civil work, such as drilling holes in the wall to mount the product. The product will only be assembled in case carpentry assembly is required- In case the product appears to lack shine, wiping the surface with a cloth will help clear the surface of dust particles
Terms And Conditions
1) The Durability Certified badge is applied on products which have been tested by independent laboratories certified by the National Accreditation Board for Testing and Calibration Laboratories (NABL).2) The tests conducted by the laboratory depends on the type of furniture sent for testing. The sellers select the products which are to be sent for testing to the NABL certified laboratory.3) The tests simulate certain type of usage conditions of the furniture under test conditions. The tests are done using the European Standard (EN) prescribed by the European Committee for Standardisation.4) Tests are done on a sample product and individual products sold are not tested. The test results may not be indicative or representative of the quality or characteristics of the lot from which a test sample was taken or any similar or identical product. The responsibility to ensure that the products sold are similar to the test sample is of the respective seller.5) Successful test results and the Durability Certified badge does not necessarily imply life as per the durability certified badge. Life of the product depends on the usage, handling, environment and other external factors.6) The Durability Certified badge does not provide any additional warranty or guarantee over and above the manufacturer/seller warranty. Please refer to the warranty details for the product for more information.7) Flipkart does not provide any warranty or guarantee on any products. Warranty of any products purchased will be the responsibility of the sellers.8) Flipkart does not endorse any of the products or brands being offered under the Durability Certified badge and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to sellers on the Platform.9) Durability Certified badge is available on select products by select sellers.